Following highlighting that Recipes navigation, search and menu priority needs to be reviewed.
Understanding the user journey by building a mental model and identifying pain points and areas for improvement
I built this mental model with WeightWatcher users. I would establish a broader range of candidates that fit the persona critera to help build a more in-depth mental model.
https://miro.com/app/board/o9J_l4Pmcyg=/
Pain points identified
- Finding the recipes section isn't easy
- Too many categories Who wants 'Perfect Pancakes' category?
- Lack of appropriate search filters
- The servings and portion sizes can change based of how many people you want to cook for
- Wants to know how many options there are
- Wants to just see chicken options
- Doesn't have some of the ingredients
- Have to scroll up to see portion sizes when following recipe
- Tracking - UI could be simplified
- Saving the dish - UI isn't helpful in recognising dishes I have saved
After thoughts